Custom Product Design Deposit
"Why are they asking me to pay a DESIGN DEPOSIT?"
Some designs are very easy and some designs are very complex, but we give extreme care and attention to detail with each design. Extreme care and attention to detail takes time and "time is money". Everything we do is hand designed and manufactured in the United States and we all know US salaries are not cheap.
Your $10 design deposit shows us you are extremely interested in purchasing a custom product from us and are not attempting to have us design your product for free. Quality custom products require precision engineering. This $10 deposit secures your spot in our design queue and allows our expert design team to begin work on your project.
The Credit
This $10 is credited back to your final remaining balance. While it is non-refundable (as it covers our initial design time), it costs you $0 in the long run once your order is placed.
The Process
- After your design deposit order is placed an order number will be generated for you automatically (Ex: AO-2021). You will reference your order number for the remainder of the custom design & manufacturing process.
- Your design will be emailed to you within 2 business days after your design deposit order is placed.
- If we knock the design out of the park and nothing needs to be changed then you can sign the AO Design Approval Form & pay your remaining balance. If you need us to make changes to the design let us know you do not approve the design and inform us of the changes you want done.
- Once the design is approved we require you to sign the AO Design Approval Form and pay the remaining balance. Then you can sit back & relax while we manufacture your custom product!
If you haven't shared photos with us already, uploading a photo of your current layout helps us get your initial design proof right the first time.
Design Guidelines & Requirements
- Engineering Costs: US salaries are not cheap. This deposit ensures we can provide a dedicated designer to your project rather than a generic template.
- Templates: In some cases, we may require you to mail us a physical template or your old product. If your boat is one of the thousands we already have on file, this may not be necessary. We will inform you if we need any assistance from you.
- Revisions: Your deposit includes unlimited revisions to ensure the "AO-XXXX" design meets your exact specifications.
Policies
Shipping: We offer Free Domestic Shipping on all completed custom products. We ship via UPS, FedEx, or USPS depending on the size and weight of your project. If you add other items to your shopping cart additional shipping charges will be calculated accordingly.
P.S. Ensure you enter the correct SHIPPING address during checkout.
Refunds/Returns: Because these products are custom-built to your specific boat and electronics, we do not accept returns once the physical product is manufactured. The $10 Design Deposit is non-refundable as it covers design labor already performed.
By purchasing this deposit, you agree to our terms of service regarding custom manufactured goods.